RX Live
RX Live is a free service that delivers any prescriptions or treatments straight to your door. Their mission is to become the most trusted online patient care provider of medications & treatments, both prescription and non-prescription, within the United Kingdom. This service is offered via an online website and a mobile app.
The Challenge
A software developer partner was hired to create an online portal, with functionality around product ordering and delivery. After an extended period of time and excessive costs, this partner was unable to deliver a fully functional solution. The Data Company was recommended, with the initial view to create patch updates to fix all the problems to provide a basic system.
The Solution
Upon delivering the patch fixes, initial analysis quickly identified the need for a complete re-write; as the client required a solution on a modern platform, which offered both scalability & high performance. In only 3 months, new web-based and mobile app solutions went live. The secure Amazon Cloud platform guarantees patient security and NHS/CQC compliance. The solution includes core functionality plus additional elements such as NHS prescription ordering & validation, auto notifications, stock & inventory management, as well as payments.
The future is looking bright
A new phase is already in progress, which will include both real-time access to patient assessments and video chats with RxLive certified Healthcare professionals and General Practitioners. Longer term strategic plans, as a direct result of this success, will see a closer Board level collaboration between RxLive and The Data Company directors.
Overview of Benefits
Time & Cost
Time and cost savings through automated, secure Amazon cloud based solution
Customer Service
Improved customer service through real time data management
Inventory Management
More efficient inventory management
Compliance
Enhanced compliance with the NHS and CQC
Prescription Management
Automated management of NHS prescriptions via push notifications, SMS & emails
User Friendly
Modern platform enables easy access to pharmacists/doctors through video calls
Quick Delivery
Quick delivery of scalable solution – only 3 months – thereby enabling RxLive to start generating revenue
Document Storing
Local IT and industry experts to facilitate delivery & ultimately deliver structured bespoke solution
RX Live Awards
- Best Healthcare Service Provider 2019 – Political & Public Life Awards
- GHP awards for Innovative Prescription Service in 2019
- Most Trusted Prescription Delivery Service in 2020
