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MiWay

CASE STUDY

Comprehensive, Affordable and Flexible Car Insurance

MiWay is a licenced non-life insurer and financial services provider, offering customers a range of non-life insurance products including motor, household, homeowners, business insurance – as well as liability cover.

Project:

Replace the existing fraud investigation tool with the DataWalk programme within a 3-month timeframe.

Project:

Replace the existing fraud investigation tool with the DataWalk programme within a 3-month timeframe.

The Challenge

  • MiWay needed to expand and transform its fraud detection, analytics, triage and investigation capabilities.​
  • MiWay needed to replace its existing fraud investigation platform within a 3-month period.​
  • Platform to support MiWay in incorporating AI and predictive analytics into its fraud detection processes.​

The Solution

  • DataWalk was implemented as MiWay’s fraud detection and forensic technology solution.​
  • Integration into MiWay’s data warehouse.

More on DataWalk:

DataWalk-main

Key Benefits

  • 3-month implementation and go-live period.
  • Significant business self-sufficiency to build own expert and fraud detection rules.
  •  Phase 1 incorporated the majority of all MiWay products and policies.
  • Easy to use solution and significant improvement of processes.
  • Improved investigation tools.
  • A solid foundation of data and capabilities on which to overlay AI and predictive analytics capabilities.
  • Flexible solution that can grow with MiWay as the company grows and the fraud trends evolve.