What is Hype and What Works Today If you work in insurance, you have probably heard the same line everywhere you go: “GenAI will transform claims.” It is a great headline. It sounds exciting. But behind the noise, many insurers are quietly asking the same
How to Build a Platform Ready for AI Every organisation wants to “do AI”. But few are ready for it. The problem is not a lack of algorithms or ambition. It is data. Specifically, data that is trapped, fragmented, and inconsistent across systems, departments and
Insurance fraud is not a new story. it is just getting smarter. From deepfake injury photos to synthetic identities and coordinated networks, fraudsters are now operating like data-driven start-ups. They are fast, resourceful, and increasingly digital. Meanwhile, insurers are burdened by ageing systems, fragmented data